13 Website Features Every NDIS Non-Profit Needs to Have


Posted on

June 21, 2023

There are roughly 60,000 registered charities in Australia. While that isn’t a massive number considering how important nonprofits are to our society, having a robust online presence is more crucial than ever for your non-profit organizations operating within the National Disability Insurance Scheme (NDIS) to stand out.

As a boutique web design agency specializing in serving NDIS non-profits, we understand the unique challenges you face in securing grants to develop high-quality websites. As part of our commitment to ensuring you get the desired outcome you want, we have put together some of the more critical website features your landing pages need to have. These will help bring in donations and community engagement to support your mission. Let’s dive in!

Key Features of a Non-Profit Website

1 – Accessibility Features

When designing your NDIS non-profit website, it’s crucial to prioritize accessibility. In today’s diverse digital landscape, inclusivity is vital. By adhering to the Web Content Accessibility Guidelines (WCAG) and implementing features such as alt text, captions, and keyboard navigation, you can ensure your website is accessible to all users, regardless of disabilities. This commitment to inclusivity demonstrates your organization’s values and opens the doors to a broader audience.

2 – Volunteer & Employment Opportunities

Engaging the wider community is vital for the success of your non-profit organization. You can inspire individuals to contribute their time and skills towards your cause by showcasing volunteer and employment opportunities on your website.

We’ll ensure these opportunities are easily discoverable and well-presented when designing your website. Streamlining the application process and highlighting the impact of volunteer contributions can motivate visitors to become actively involved in your organization. With only 55% of global non-profits accessing volunteer services, you have an excellent opportunity to expand your community outreach through your website.

3 – Clean UI/UX

Creating a positive first impression is essential, and the design of your website plays a vital role in capturing visitors’ attention. We recognize the significance of crafting a visually appealing and user-friendly interface. With clean layouts, easily readable fonts, and prominent call-to-action buttons, we will ensure a seamless navigation experience that enhances visitor engagement and satisfaction.

4 – Donation CTA or Page

Donations are the lifeblood of non-profit organizations, and a well-designed donation call-to-action (CTA) or page is essential for converting visitors into supporters. When designing your website, we’ll ensure your donation CTA or page is compelling and user-friendly.

Our goal is to communicate the impact of any contributions. This may include integrating secure payment options using well-known and respected providers. That helps foster transparency and trust while automating your donation streams. Encouraging visitors to contribute to your cause through a streamlined and visually appealing donation process will empower them to make a difference.

5 – Mobile Responsive Design

With the increasing prevalence of mobile devices, optimizing your website for seamless viewing across different screen sizes is crucial. Over 79% of visitors in Australia are using a mobile-friendly device like a smartphone or a tablet to view your non-profit’s landing page.

A mobile-responsive design ensures that your NDIS non-profit website adapts to various devices, including smartphones, tablets, and desktops. Our expertise in responsive design will ensure that your website maintains its functionality and visual appeal, regardless of the device used to access it. By reaching audiences on-the-go, you can connect with potential supporters whenever and wherever they are.

6 – Updated News & Events

Keeping your website content fresh and dynamic is crucial for attracting and retaining visitors. A dedicated news and events section on your website allows you to share updates, blog posts, and upcoming activities related to the NDIS sector.

Providing regularly updated content inspires community engagement and fosters a sense of belonging. Our web design services will incorporate this essential feature, ensuring that your website remains a go-to resource for the latest news and events in your organization.

7 – Clear Mission Statement

A concise and compelling mission statement is crucial in conveying your NDIS non-profit’s purpose and values. Your mission statement should articulate your organization’s goals, aspirations, and the impact you strive to make in the NDIS community.

When visitors land on your website, they should immediately understand the driving force behind your work. Placing your mission statement prominently on your website’s homepage ensures that it is highly visible, leaving a lasting impression on visitors and reinforcing your organization’s commitment to its mission.

8 – Social Media Links

Social media platforms offer powerful tools to extend your NDIS non-profit’s reach and engage with a broader audience. Integrating social media icons and links throughout your website encourages visitors to connect with you on platforms such as Facebook, Twitter, and Instagram.

This also builds trust with your non-profit brand. It gives you a fantastic opportunity to build an online community and encourage user-generated content about the quality of your staff, the goals of your daily mission, and the value you bring to society. You demonstrate transparency and authenticity by showcasing your organization’s latest updates and activities through real-time social media feeds.

9 – How to Help

Many visitors to your website may be eager to support your cause but need help figuring out how to contribute. Our web design services will include a dedicated “How to Help” section, providing clear and actionable steps for individuals to get involved. Whether through fundraising, volunteering, or spreading awareness, we’ll guide your supporters to make a meaningful impact.

It may seem elementary, but you want to clearly state the ways people can engage with your non-profit. Odds are you will pull at the user’s heartstrings. Being able to define how you accept their help clearly will give them a pathway that you can easily manage instead of being overwhelmed by an outpouring of support.

10 – Method to Collect Emails

Creating a strong network of community support is essential to boosting your efforts as a non-profit. You want to implement a practical approach, which includes collecting email addresses for fostering relationships and facilitating open communication with your clients, families, supporters, donors, and stakeholders.

We’ll integrate an email sign-up form or newsletter subscription option on your website, allowing you to collect emails and communicate effectively with your audience. By emphasizing the value of joining your mailing list and prioritizing user privacy, we create a trustworthy environment that encourages visitors to stay connected and engaged with your organization.

11 – High-Resolution Photos

Compelling visuals can evoke emotions and create a lasting impression. Our web design services will help you showcase your NDIS non-profit’s work, events, and impact through high-resolution photos. Capturing the essence of your mission through visually engaging imagery enhances the storytelling aspect of your website.

We’ll optimize images for the web, ensuring fast loading times without compromising quality. By leveraging the power of visual storytelling, you’ll create a memorable and immersive experience for visitors.

12 – Impact Stories & Testimonials

Nothing resonates more with potential supporters than real-life stories of impact. We’ll help you incorporate impactful stories and testimonials from NDIS beneficiaries, showcasing the positive outcomes resulting from your organization’s work.

These stories offer a glimpse into the lives you’ve touched and the difference you’ve made. We love highlighting the transformative power of your programs and services. This way, you create an emotional connection with visitors, inspiring them to join your cause and contribute to your continued success.

13 – About Us Section Addressing Pain Points

Addressing common pain points and concerns of potential donors and volunteers is crucial for building trust. In the “About Us” section of your website, we’ll provide transparent and comprehensive information about your organization’s history, values, and impact.

When you address these concerns proactively, you instil confidence in visitors, demonstrating your credibility and commitment to making a difference. We’ll help you craft a compelling narrative that showcases your organization’s expertise, success stories, and commitment to serving the NDIS community.


At Web 105, we are dedicated to helping you create a website that elevates your organization’s presence and amplifies your impact. By incorporating these 13 essential website features, your NDIS non-profit will have a compelling online platform that not only addresses the pain points of potential supporters but also inspires them to take action.

Contact us today to discuss how we can elevate your non-profits online presence. We specialize in working with NDIS oriented organizations. Let our expertise, experience, and attention to detail create a fantastic forward facing digital presence supporting your mission.